Hospitality & Travel
Safeguard guest data
In the hospitality and travel industry, guest trust depends on data privacy, reliable service and secure transactions. From securing payment systems to protecting personal information, the stakes are high and so are the risks.
Legal exposure from non-compliance, third-party vulnerabilities and system downtime can all disrupt operations and damage brand reputation. With growing threats and complex ecosystems, safeguarding guest data is more critical than ever.
Cyberquest SIEM, CQ Automation, Netalert NDR, CQ Threat Intelligence and CQ AI Assistant help you stay compliant, secure and resilient, protecting your guests and your business from costly cyber failures.
Top 5 Concerns
Ensure compliance & mitigate legal risks
Maintain high system uptime for seamless service
Mitigate third-party risks to protect your ecosystem
Safeguard guest data and ensure privacy protection
Secure payment systems and prevent fraudulent transactions
Ensure compliance & mitigate legal risks
The hospitality and travel industry, including hotels, airlines, travel agencies and online booking platforms, must comply with a range of strict regulations such as GDPR, NIS2, PCI DSS, PSD2. Non-compliance can lead to significant fines, service disruptions and loss of customer trust. With increasing data privacy concerns, staying ahead of evolving legal frameworks is crucial to ensure business continuity and customer loyalty.
Establish a comprehensive compliance framework, conduct regular audits and implement robust data protection practices to mitigate legal risks and ensure compliance with GDPR, NIS2, PCI DSS, PSD2.
Key Dangers & Risks:
Maintain high system uptime for seamless service
Guests expect seamless services, from booking to check-in and during their stay. Any downtime or disruption can lead to significant revenue losses, customer dissatisfaction and brand damage. Proactively monitoring and securing these systems, especially critical booking and payment platforms, is vital for maintaining high availability.
Build a resilient IT infrastructure, monitor system health in real-time and invest in proactive incident response to maintain seamless services.
Key Dangers & Risks:
Mitigate third-party risks to protect your ecosystem
The hospitality and travel industry relies on numerous third-party vendors, from booking platforms to payment processors and service providers. A breach in one of these external partners can lead to widespread disruptions and compromise sensitive customer data. Securing the entire supply chain is vital for maintaining operations and protecting brand reputation.
Vet third-party vendors carefully, establish strict data-sharing protocols and implement continuous monitoring to mitigate third-party risks.
Key Dangers & Risks:
Safeguard guest data and ensure privacy protection
The hospitality and travel industry handles vast amounts of sensitive personal data, from booking details to payment information. Cybercriminals target this data to steal identities or commit fraud, putting both customers and companies at risk. Ensuring robust cybersecurity measures across all systems is critical to prevent data breaches and uphold customer trust.
Implement advanced encryption, conduct regular security audits and ensure compliance with GDPR to protect guest data.
Key Dangers & Risks:
Secure payment systems and prevent fraudulent transactions
Payment fraud and breaches in the hospitality and travel industry can have a significant impact, especially as transactions become increasingly digital. Securing payment gateways and systems is essential to prevent unauthorized access and ensure the safe processing of credit card and other payment data. Also there are regulations to observ regarding payments (i.e. PCI DSS - Payment Card Industry Data Security Standard, PSD2 - Payment Services Directive 2).
Strengthen payment system security, adopt multi-layered authentication and ensure PCI DSS or PSD2 compliance to protect against fraud.