Measuring Program Effectiveness

Key Performance Indicators (KPIs)

Prevention Metrics

  • Time to patch critical vulnerabilities
  • Employee security awareness test results
  • Backup success rates and recovery testing
  • Security control coverage and effectiveness
  • Third-party risk assessment completion rates

Detection and Response Metrics

  • Mean time to detection (MTTD) for ransomware
  • Mean time to containment (MTTC)
  • Incident response plan execution time
  • Recovery point objective (RPO) achievement
  • Recovery time objective (RTO) achievement

Continuous Improvement

Regular Program Reviews

  • Quarterly security posture assessments
  • Annual penetration testing and red team exercises
  • Tabletop exercises and scenario planning
  • Staff training and awareness programs
  • Technology evaluation and updates

Lessons Learned Integration

  • Post-incident analysis and documentation
  • Process improvement recommendations
  • Technology gap identification and remediation
  • Training and awareness updates
  • Industry best practice adoption