Playbook Development and Management

Playbook Design Principles

Modularity and Reusability

Component-Based Design

• Reusable workflow components
• Standardized input and output formats
• Version control and change management
• Testing and validation procedures

Template-Based Approach

• Standard playbook templates for common incidents
• Customizable parameters and configurations
• Role-based access controls
• Documentation and training materials

Error Handling and Resilience

Robust Error Handling

• Graceful failure handling and recovery
• Rollback procedures for automated actions
• Escalation paths for automation failures
• Logging and monitoring of automation activities

Human Oversight Integration

• Approval gates for critical actions
• Manual intervention points
• Override capabilities for exceptional circumstances
• Audit trails and accountability measures

Common Incident Response Playbooks

Malware Incident Response

Automated Actions

1. Alert correlation and enrichment
2. Affected system identification
3. Network containment and isolation
4. Malware sample collection and analysis
5. IOC extraction and threat intelligence sharing
6. System cleaning and recovery
7. Monitoring and validation

Phishing Incident Response

Automated Workflow

1. Email analysis and classification
2. User notification and awareness
3. Account security assessment
4. Credential compromise investigation
5. Similar email identification and blocking
6. User training and education
7. Reporting and documentation

Data Breach Response

Automated Process

1. Incident classification and scoping
2. Legal and regulatory notification requirements
3. Affected data and system identification
4. Containment and access control
5. Evidence preservation and collection
6. Impact assessment and quantification
7. Communication and reporting